Field service recruitment.
This is our specialist practice. We recruit technicians and engineers who keep equipment running on customers' sites, and the coordinators and managers who organise their work. We recruit Australia-wide from our Brisbane office.
You get a short list of people we have spoken to, checked for licences, tickets and the equipment you run.
Lost a technician? Call us. We can talk about contract cover while we run a permanent search.
07 3063 9785Field Service Technicians
The people who drive to site, find the fault and fix it. We ask about the trade, the tickets and the licence class, and how they feel about travel, before you do.
Roles we fill
- Field Service Technician
- Service Technician
- Mobile Technician
- Install and Service Technician
Service Engineers
Engineers who work on the customer's site. They diagnose, commission and explain the fix to the customer.
Roles we fill
- Field Service Engineer
- Service Engineer
- Product Support Engineer
- Applications Engineer
Install and Commissioning
Project work: new equipment in, tested and signed off. Usually away from home for blocks of time, and we say so up front.
Roles we fill
- Commissioning Technician
- Installation Technician
- Start-Up Engineer
- Site Supervisor
Electrical and Instrumentation
Licensed electricians and instrument techs for field roles, where the licence has to be current and the right class.
Roles we fill
- Electrician (Field)
- Instrument Technician
- E&I Technician
- Calibration Technician
Service Coordination
The people who keep the technicians moving: jobs booked, parts ordered, customers told what is happening.
Roles we fill
- Service Coordinator
- Service Administrator
- Parts and Service Coordinator
- Scheduler
Service Leadership
Leaders who have run a service team themselves, including the on-call roster.
Roles we fill
- Service Manager
- Field Service Supervisor
- Workshop Manager
- Service Team Leader
What we ask about before you meet anyone.
Field hires fail on details an office hire never has to think about. These are the questions we ask on every field service role.
- Trade and licence
- An electrical licence has a class and a state. A trade certificate has a stream. We ask which, so the shortlist is right first time.
- Tickets
- White Card, EWP, working at heights, confined space, test and tag, forklift. Sites turn people away for a lapsed ticket. We ask about dates, not just names.
- Driving and vehicle
- Most field roles involve a lot of driving. We ask about the licence, the driving record and how much time they are happy to spend on the road.
- Travel and time away
- "Some travel" means a different thing to every candidate. We pin it down: day trips, nights away, fly-in fly-out blocks, and how often.
- On-call and callouts
- If the roster has an on-call week, the candidate hears it from us first, with the allowance, before an interview is booked.
- Customer manner
- A field technician represents your business on the customer's site. We find out how they explain a fault and deal with an unhappy customer.
Hiring for one of these roles?
Call and talk it through, or fill in the form and we will write the email for you.