Field service engineer recruitment.
Field service engineers handle the harder end of service work: complex faults, upgrades, commissioning and the customer's technical questions. We recruit them Australia-wide for permanent and contract roles.
Field Service Service Engineers
The work.
- Diagnosing complex faults across electronics, controls, software and mechanical systems.
- Installing upgrades and commissioning equipment on site.
- Technical reports for the customer and the manufacturer.
- Supporting technicians and, in some roles, training customers' staff.
Why the hire is hard.
- Roles often need product knowledge that only a few people in Australia have.
- The mix of a qualification, hands-on skill and customer manner is rare.
- Interstate or overseas travel narrows the field further.
What we check before you meet anyone.
You get a short list of people we have spoken to, checked for licences, tickets and the equipment you run.
- Technical depth
- Their qualification, and the systems they can work on without help: electronics, controls, PLCs, software, hydraulics.
- Equipment and training
- The equipment they know, and any manufacturer training they have completed.
- Reporting
- How they write up a job. A sample report tells you more than a CV.
- Customer manner
- How they handle a customer who wants an answer the engineer doesn't have yet.
- Travel
- Interstate and overseas travel, and how much time away they will accept.
What candidates compare.
Good people weigh offers on more than base pay. Put these in the ad and the first conversation:
- Base pay, overtime and travel allowances.
- How much travel, and for how long at a time.
- Training and certification on the equipment.
- Vehicle, laptop and phone.
- Who they report to, and who supports them on site.
Field service technician pay in Australia ยท How to hire field service technicians
Roles we fill.
- Field Service Engineer
- Service Engineer
- Product Support Engineer
- Applications Engineer
Permanent, fixed term, and contract and temp, anywhere in Australia.
Hiring?
Call and talk it through, or fill in the form and we will write the email for you.
Other field service roles